Privacy Policy​

The COMPANY, in compliance with the provisions of the European Regulation on the Protection of Personal Data and the relevant Cypriot legislation (as amended and in force), manages the personal data disclosed to it with the greatest possible care, ensuring, in any case, the protection and privacy of them.

The USER may browse the website without being asked for any personally identifiable information from the COMPANY, unless it is explicitly informed in advance by the COMPANY. The COMPANY collects personal data that is disclosed to it when the USER registers for its services, as well as when placing an order as an unregistered USER. In any case, this is information necessary for carrying out the online sale and informing the USER about it.

The COMPANY collects five types of information about users: (1) information provided by the USER when registering as a REGISTERED USER, (2) information provided to execute its order by the COMPANY, (3) information given by the user in competition contests held from time to time, (4) information given to the user for activations of telephone and internet services, (5) information that the user gives when connecting through another platform (ios, android, Facebook, Google applications). When filling in any order form on the website, the USER will be asked the name, address, postal code of the region, e-mail address, phone number, details and payment method for the order. Additionally, more specific information may be requested, such as details of shipment – delivery of an order, invoicing details (name, address, profession, VAT, Tax Authority) or details of the offer you have requested. The COMPANY makes use of the information you provide during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your premises, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by the COMPANY (iv) special offers of the COMPANY (v) receipt of gifts after a competition draw.

You have the option of choosing whether or not to receive such communications from the COMPANY by sending your request by e-mail to [email protected].

Each order processing requires the collection of personal data, for delivery or booking of an order. Also, the use of a credit card, for the charging of which you need identification documents of the legitimate holder for the first and only time, is ensured in every case by the electronic environment of the respective Bank. It is clearly stated that the COMPANY does not have access to the data of the credit card used by the USER. Any other supporting document and document certifying and declaring the identity of the customer remains strictly confidential and is controlled only by the competent responsible department of the COMPANY. The User’s submission of his/her personal data means that he/she agrees that the data may be used by the employees of the COMPANY for the reasons mentioned above. The COMPANY requires its employees and website managers to provide its users-customers with the level of security set out in this Privacy Statement. Under no other circumstances may the COMPANY share with others the personal information of the USER without its prior consent, unless this is required by legal means.

The COMPANY will use the personal data of the USER exclusively for the purposes described above. We do not collect or process more or other types of personal data than is necessary to fulfil the intended purpose. We will only use personal data in accordance with the provisions of this Privacy Policy, unless the USER has explicitly given his consent for another use of his personal data. In the exception of the case that the COMPANY intends to use the personal data of the USER, which it then processes with his consent, for purposes other than those disclosed in the said consent, it undertakes to inform the USERS in advance and, in cases where the processing is based on his or her consent, his/her personal data will be used for a different purpose only after his or his consent.

In order to continuously improve and enhance the services of the COMPANY, marketing emails related to the COMPANIA, which may be of interest to the CUSTOMER, may be sent to the USER. The USER can choose the types of communications he wishes to receive at any time by updating his email preferences. The sending of SMS to the mobile phone number, which has been indicated at the time of the order by the USER, is done in order to inform him of the progress of his order.

The COMPANY will not use the data of the USER for advertising purposes, unless it has given its prior express and free consent. With regard to existing customers, the COMPANY may use the email address received from the USER in the context of the already existing customer relationship, to provide marketing materials related to similar products or services previously requested, used or may interest him.

The USER can delete at any time or through his account to choose whether or not to receive advertising/promotional material via email or sms. You may also object to this use at the time of collection and every time you send a message. In order to stop receiving emails for marketing purposes, the USER is invited to follow the instructions in the email he receives.

The COMPANY may need to use and retain personal data for legal reasons and compliance reasons, such as the prevention, detection, or investigation of a crime, prevention of loss, fraud or any other misuse of its services and IT systems. We may also use the USER’s personal data for internal and external control requirements, information security purposes, or to protect or exercise our rights, privacy, security, property of us or others.

The COMPANY may collect information that identifies the USER of the website by using certain technologies such as cookies. Cookies are small text files), which are sent and stored on the hard drive of the USER of the website, allowing websites, such as this one, to operate smoothly and without technical anomalies, to collect multiple USER choices, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the site. Cookies do not cause damage to users’ computers and files stored on them. Cookies are used by the COMPANY to provide information to the USER, to process orders and also allow advertising and educational content relevant to his interests and needs to be presented. It is absolutely necessary in order for the website to function properly and smoothly, while it is expressly stated that they do not receive knowledge of any document or file from the user’s computer.

However, the USER with the appropriate configuration of the browser can reject the use of cookies. Some features of the website will not be available if you choose not to use them.

α. Necessary Cookies, which are necessary for the proper functioning of the website and the performance of its basic functions, while without them the COMPANY cannot offer the proper operation of the site.
β. Functionality cookies, which remember the USER’s preferences when browsing the website, so that the COMPANY can suggest the appropriate products based on the USERS’ needs.
γ. Performance cookies. Performance cookies collect information about how visitors use the website. They allow the COMPANY to see which pages the USERS visit most often, inform it if they encounter a problem while browsing, etc. These cookies do not collect information that identifies the visitor, as the information is aggregated and, therefore, anonymous. They are only used to improve the way the website works.
δ. Advertising Cookies. These cookies are used to provide advertisements relevant to the USER and its interests. They are also used to send advertising or offers that best meet his needs, thus limiting unwanted and meaningless promotional messages. They also help the COMPANY to measure the effectiveness of its advertising campaigns.
ε. Analytics cookies. They are a subset of functionality cookies and allow the COMPANY to evaluate the effectiveness of the various functions of the website, thereby continuously improving the experience offered to the USERS.
Third-party vendors, including Google, may display ADS on websites on the Internet, use cookies to update, optimize and display ads based on the user’s previous visit to this website.

The website may also use cookies from previous USER visits for remarketing.

The USER can opt out of such use of cookies. It can also configure its browser (chrome,firefox edge, etc.), inform it each time before a cookie is downloaded and decide whether to download or reject it.

The website may use the functions of Google Analytics for display ads (e.g., remarketing, Google Display Network display reports, etc.).  USERS can opt out of Google Analytics for display ads and also customize Google Display Network ads.

The COMPANY reserves the right to change this cookie policy at any time. Any changes to this Cookie Policy will be effective as soon as the revised Cookie Policy is available on our website.

Third-party advertisers and other companies with which the COMPANY cooperates may use their own Cookies to collect information related to the activities of USERS on this website. Cookies themselves are not controlled by the COMPANY.

This website may contain links or hyperlinks to websites not owned by the COMPANY. These websites may have their own terms of protection of personal data for which the COMPANY bears no responsibility.

The COMPANY will not collect or process personal data from children under the age of 16 unless given parental consent, in accordance with applicable local legislation. If it becomes aware that the personal data of a child has been collected by mistake, it will delete such data without undue delay.

In some cases, the COMPANY may process special categories of personal data concerning the USER (“sensitive data”). Sensitive data is defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions, genetic data, biometric data for the purpose of identifying a natural person, his or her health or sexual life or sexual orientation. For example, we may process sensitive data that the USER has made public. We may also process sensitive data, as appropriate, to support, exercise or defend legal claims. It may also process the sensitive data of the USER if it has freely given its prior explicit and separate consent, in a specific context for a specific purpose.

The website allows and encourages its USERS to correct, change, supplement or delete data and information provided. If the USER chooses to delete an information, the website will act in such a way that this information is deleted from the files of the COMPANY immediately. For the protection and security of the USER, the website will try to make sure that the person making the changes is the same person as the user. To access, change or delete your personal data, to report problems concerning the operation of the website or to make any questions please contact the website by phone at +35 799 609 886 or by e-mail to [email protected].Please bear in mind that the COMPANY will do its utmost to protect the personal data of the USERS, but the protection of their password on the website depends on them.

As a data subject the USER has specific legal rights relating to the personal data collected from him. The COMPANY will respect your rights and will adequately address your concerns. The following list contains information about the legal rights of the USER arising from applicable data protection laws:

  • Right to withdraw consent: Where the processing of personal data is based on the consent of the USER, he/she may revoke his/her consent at any time.
  • Right to rectification: The USER may ask the COMPANY to correct the personal data concerning him. The COMPANY makes reasonable efforts to keep the personal data in its possession or control and used on a continuous basis, accurate, complete, current and relevant, based on the most up-to-date information available to it. The USER also has the possibility to check and correct his personal data by logging in to his personal account.
  • Right of restriction: The USER may ask the COMPANY to restrict the processing of his personal data in the following cases:
    • (i)if you challenge the accuracy of the personal data for the period that will need to be verified for such accurateness.
    • ii) If the processing is unlawful and the USER requests the restriction of processing instead of the deletion of his personal data.
    • (iii) If the COMPANY no longer needs your personal data, but the USER needs them to support, exercise or defend legal claims.
    • (iv) If the USER objects to the processing for the period that the COMPANY verifies whether its legitimate interests prevail over its own.
  • Right of access: The USER may request information about personal data that the COMPANY holds about him, including information about the categories of personal data in its possession or control, for what purpose they are used, where they were collected (if not directly by the USER), and to whom they were communicated, as appropriate. The USER can obtain from the COMPANY, free of charge, a copy of the personal data it holds about himself. The COMPANY reserves the right to charge a reasonable fee for any further copies that may be requested from it.
  • Right to portability: At the request of the USER, the COMPANY will transfer its data to another controller, where this is technically feasible, provided that the processing is based on the user’s consent or is necessary for the performance of a contract. Instead of receiving a copy of his personal data, the USER may ask the COMPANY to transfer the data to another controller, who will be indicated directly by the USERS.
  • Right of deletion: The USER may ask the COMPANY to delete his personal data, in the following cases:
    • (i)the personal data is no longer necessary in relation to the purposes for which they were collected or processed.
    • (ii)the USER has the right to object to further processing of his personal data and exercises it.
    • (iii)the processing is based on the consent of the USER, withdraws his consent and there is no other legal basis for the processing.
    • (iv)your personal data have been processed unlawfully unless the processing is necessary.
    • (v) to comply with a legal obligation, which requires processing by the COMPANY.
    • (vi)in particular for legal obligations to perform a duty and
    • (vii) to support, exercise or defend legal claims.
  • Right of withdrawal: The USER may object, at any time, to the processing of his personal data due to his particular situation, provided that processing is not based on his own consent but on a legitimate interest of the COMPANY or on a legal interest of third parties. In this case, the COMPANY will no longer process the personal data of the USER, unless it can prove compelling legitimate grounds and overriding interest in the processing or to support, exercise or defend legal claims. If the USER objects to the processing, please specify whether he wishes the deletion of his personal data or the restriction of processing by the COMPANY.
  • Right to lodge a complaint: In the event of a suspected violation of the applicable privacy legislation, the USER may file a complaination to the data protection supervisory authority in the country in which the alleged violation occurred.

Time period: The COMPANY will try to satisfy any relevant request of the USER within 30 days. However, the deadline may be extended for specific reasons relating to the specific legal right or the complexity of the request.
Restriction of access: In some cases, the COMPANY may not be able to provide access to all or some of the User’s personal data on the basis of legal provisions. If the user refuses access, the user will be informed of the reason for the refusal.
Non-identification: In some cases, the COMPANY may not be able to retrieve the personal data of the USER due to the identification information you provide in its request. In such cases, where the COMPANY cannot identify the USER as the data subject, it is not able to comply with its request and to exercise its legal rights as described in this article, unless it is provided by the User with additional information that allows its identification.
Exercise of the legal rights of the USER: In order to exercise its legal rights, please contact us in writing by e-mail. You can also contact our Data Protection Officer directly at [email protected].

In general, the COMPANY will delete the personal data it collects from the USER if it is no longer necessary to the purposes for which it was originally collected. However, we may be asked to store personal data for a longer period due to legal provisions.

The USER may address questions regarding the subject of data protection and any requests for the exercise of your legal rights to the data controller at [email protected].